Privacy policy

This privacy policy applies between you, the User of this Website and Damp Detectives Ltd, the owner and provider of this Website. Damp Detectives Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

Data collectively all information that you submit to Damp Detectives Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
Damp Detectives Ltd, or us Damp Detectives Ltd, a company incorporated in England and Wales with registered number 07690609 whose registered office is at Damp Detectives Ltd, 41 Perinville Road, Devon, TQ1 3NZ;
UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronxic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by Damp Detectives Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Damp Detectives Ltd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.dampdetectives.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

Data collected

How we collect Data

Data that is given to us by you

in each case, in accordance with this privacy policy.

Data that is collected automatically

Our use of Data

in each case, in accordance with this privacy policy.

Keeping Data secure

Data retention

Your rights

Links to other websites

Changes of business ownership and control

Cookies

Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

General

Changes to this privacy policy

Attribution

24 May 2018

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Strictly necessary

We use the following strictly necessary cookies:

Description of Cookie Purpose
_hjIncludedInSample  Hotjar, collect anonymous user data and surveys
_gat
_gid_ga
 Google Analytics, collected anonymous user data to help us improve our service
PHPSESSID

Hotjar

We use Hotjar in order to better understand our users needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.