Reviews

I am really glad I found damp detectives, having independent advice is invaluable. I made the rookie mistake of using a damp proofing company to do a survey, suddenly went from a small penetrative damp problem to a massive expensive rising damp issue but with no real investigation. Luckily I found DD, they gave me good advice on what the issues were, cost effective ways to resolve them and also good tips for managing the property. I would highly recommend them.

Sandeep

Excellent service from Robert and Paul that got to the root of the problem

Henry

Richard attended the property to investigate long standing damp issues following extensive extensions to the property. His surveyor was professional and he explained, in layman terms, each aspect of his review. He was able to identify the issue and recommend remedies other than the default “new damp proof course” as suggested by others. Great to have a truly independent survey.

Alan

Jonathan was excellent, very knowledgeable and able to back his findings up with scientific, logical evidence put into laymans terms.
We should have done this years ago, it would have saved us a lot of money in the long run. Instead we relied on free quotations from blaggers and trawled through youtube hit and miss advice. Jonathan has presented us with bespoke advice specific to our issues. Great service.
Alain
Exeter

Alain Brooker

Richard came to investigate our non-specific damp and musty smell – this was an intermittent problem, affecting the lounge for maybe 10 or 14 days a year. It had gone on for seven years. In less than an hour, Richard identified the cause and provided a suggested solution which I was able to carry out as a DIY job. Hey presto – smell gone! I wish I’d heard of Damp Detectives seven years ago – highly recommended

David Willcox

Been suffering with damp and condensation for many years and decided it was time to find the root cause. Called Damp detectives and was visited by Lyndon Evans. Lyndon was very professional and took a full 5hrs to complete a thorough assessment of our property. The full survey results and a mammoth 83 photo fact file landed by Email the same evening. Two weeks have past since Lyndons visit and we have already began seeing the results of his recommendations. Just wish had contacted them earlier. Couldn’t recommend these guys enough
1 Comment

Mark Holt

Our Homebuyer survey showed up a few damp problems and requested us to have a damp and timber survey.
After doing some research I decided to call on the services of Matt George and am very glad I did, the process was hassle free and simple from the start to the end.
We spent the best part of 4 hours at the property with Matt, from the very start of the survey he explained everything in simple terms.
The problems were identified, the causes were explained, and then discussed the possible solutions within the limitations of listed status.

Craig Semmens

We can’t recommend Jonathan enough!He was extremely helpful throughout the process. Moving house is already expensive, but for the information we received has 100% saved us money and time and paid for itself. By reading the survey we new exactly what we were going to encounter and advice on how to resolve the issues. There were points that we would have never considered as contributors to the damp issue. The house was around 85% humidity when we bought it, but after the survey, advice and remedial works its rarely over 55%. I cant imagine buying any house again without having a damp survey.

Chris Brown

I can’t recommend these people highly enough. Richard came to our property and carried out a very thorough survey and produced an in-depth report explaining in simple terms what we should do to combat our damp.
Please get them in before you spend a fortune on messy and often pointless injection treatments.

Brian Tibbs

Lyndon came to survey our house at the time we had agreed. He was very friendly and informative from the start . He did a very thorough survey of both the outside and inside of our house using very accurate diagnostic tools backed up by lots of pictorial evidence to back up his results. We had previously had what we thought was effective remedial work done to solve our damp problem but Lyndon pointed out that the work we had done wasn’t the best quality and had actually made the problem worse! He explained this in easy to understand language and I have to agree with him.
All in all, I am very happy with Lyndons expertise and personal skills in providing a very comprehensive easy to understand report given in a friendly manner.

Peter Shaw

Couldn’t of been more thorough or informative. Our surveyor Lyndon was amazing and provided us with the reassurance we needed and a concise plan of attack to solve our damp problems. Worth every penny!

Michael Langley

Excellent, the survey carried out by Lyndon Evans (surveyor), who provide us a very professional advise and report. Will definitely recommend him to others in the future.

Terry Ho

Lyndon of North West Damp Detectives was excellent, and his advice easy to understand and very thorough. Would recommend to anyone in need of an honest, unbiased survey. Thanks!

Will Adwas

I recently made an appointment with The Damp Detectives because they are an independent organisation, not affiliated with any damp proofing companies, and I knew that by using them I could rely on unbiased advice about the damp issues I had in my house.

After making a thorough survey, the surveyor gave me a detailed explanation of the cause of the damp (luckily it was not a serious problem but was a result of condensation and a recent leak in my bathroom) and gave me some useful advice on how to remedy the problems.

I found the Damp Detectives very knowledgeable and professional and wouldn’t hesitate in recommending them.

Avril In Cawsand
We recently purchased a house with a serious damp issue due to a combination of lack of maintenance and raised floor levels in front and back gardens.
Mr Clive Phillips of Damp Detectives has been simply fantastic. He is extremely knowledgeable about these and other issues, and has spent a lot of time getting to the cause behind them, explaining the reasons and the solutions, as well as being incredibly patient with questions.
His detailed report with photos has been of great help to get tradesmen informed about the exact works needed so that we can get reliable quotations from them.
After our experience I strongly recommend hiring a Damp Detective before the purchase of a property. House Surveyors tend to simply refer to an expert in their reports. And even after the purchase, these detectives will get to the real cause of the issue, rather than just treating the symptoms.
Eva Martinez, Northampton.

Damp Detectives are an excellent company. They used their extensive knowledge and experience with help from their equipment to pinpoint the problem. For me it looked like grease on the walls, however it was established that a shower seal had broken and water had dripped over time onto the floor and caused mould to grow on the inside of the plasterboard in a different room. Problem solved.

Debbie

Having consulted a number of advisory agencies of this type over the years, I found their service to be very professional, confident and thorough; when they gave me advice I knew it could be trusted. I have no hesitation in recommending them.

Louise, Landlady
Thank you for coming today – great service, very knowledgeable and I feel confident in what I have to do to sort it.
Judith from Hove

Further to your Damp Survey of 5th February, I had meant to tell you that we were subsequently able to come to an arrangement with the window fitter for him to return and fit lead flashing along the join between conservatory and house. We have had fairly heavy rain on a number of occasions since and I am pleased to inform you that there have been no leaks!

Many thanks for your assistance with this, and also with pointing out the other areas of concern.

I commissioned Mr George to investigate my 1900’s built house as there were specific areas showing signs of damp/mould on walls. He carried out a tier 2 survey (whole house) lasting approximately two an a half hours. I found him to be extremely thorough , explaining the outcome of tests and their likely causes in plain language. At the end of the survey conclusions were discussed with us and advice offered to eliminate the problems. Matt has a pleasant disposition and easy to communicate with. I would recommend him as a truly independent consultant.

Geoff

Calling in damp detectives was money well spent. As a first time homeowner the appearance of damp was concerning, especially as we were unsure of the potential causes and did not know who to call. The service we received from Matt was timely, professional, comprehensive, independent and informative. It has enabled us to understand the issues, look to put in place protective measures and look at ways to ensure long term prevention. We feel we received honest and value for money advice, and would recommend damp detectives to anybody in this position.

Alex

I went to Robert frustrated as I have had ongoing damp and mould for years in my flat that my service provider has constantly blamed on condensation from my lifestyle and hence refused to help me to solve. I was desperate as I now have a baby and mould has even grown on her cot. Robert immediately understood my difficult situation and was able to fit me in quickly. After a detailed and expert survey in my flat and my neighbour’s who also had severe damp he was able to conclude that the cause was not lifestyle or condensation but a leak in the roof that the service provider needs to fix. Knowing that I was going to use his survey to press my service provider into action he set some up data loggers which recorded the humidity in my flat over a two period to provide some extra data and graphs that my service provider will not be able to avoid. He’s taken a massive weight off my shoulders and allowed me to take control of the situation with my service provider.

Rebecca

I would recommend Robert’s service to anyone looking to buy a property who wanted to be sure it was in good order, or anyone living with damp and mould. Having spent the last three years becoming more and more frustrated with the property management agency responsible for maintenance in my block of flats, I now have an understanding of the root causes of my flat’s problem, and evidence which will hopefully resolve the situation once and for all. Robert is really friendly and understanding and very methodical in his approach

Katherine, London

Damp Detectives are an excellent company. They used their extensive knowledge and experience with help from their equipment to pinpoint the problem. For me it looked like grease on the walls, however it was established that a shower seal had broken and water had dripped over time onto the floor and caused mould to grow on the inside of the plasterboard in a different room. Problem solved.

Debbie

Hi Terry,
Thank you very much for your prompt issue of the report it is very much appreciated. We are very impressed with the service and detailed report you have provided and will strongly recommend you to others in the future, thank you.

Mr P Watkinson

Dear Terry,
I have verbally informed the vendor through there estate agents of your findings, namely cracks in chimneys inoperative chimney vents blocked air bricks and painted external render which will not allow the building to breathe so trapping moisture inside the structure. These previously unknown findings reveal substantial costs, we are requesting a small price reduction of £5000 based upon your findings / report, thanks again

Mr C Bridges

I don’t think I thanked you properly for this report, which I just read through again, following the appearance suddenly of a great deal of damp on the rear stone wall of the cellar.

Your report is very detailed and helpful ‐ and reminded me of points that I hadn’t remembered from the day of your visit ‐ so thank you again, as it will be very useful in explaining to the various contractors precisely what needs to be done.

Karen